How can I receive money back?
Once your return has been received and accepted by our partner, your refund will be completed within 14 days after sending the item back via the original payment method, the delivery costs will also be paid back when you have returned your order completely.

Faulty items
It is our aim that every item arrives in great condition and we hope you’re always thrilled with your purchase. If you receive an item in a flawed or damaged condition, or if it doesn’t quite match the description on site, please advise Customer Service as soon as possible. Where possible we will arrange for a new replacement to be sent to you or a return for a full refund of the defective item.