Return Procedure

When you would like to return an item, please follow the following steps:
1. Put the items in the original package.
2. Fill in the return form which is delivered with your order and include it in the package.
3. Write the return address on the box and purchase a shipping label. You can find the address on our return form*
4. Send us the return shipment. Please note: the shipment costs are costs for the customer.
5. When we have received the order, we will refund the money within 14 days of sending the item back to us and will inform you by email.
*If you have not received a return form with your order, please find our return address below:


VIVE L’HOMME BV
Zocherstraat 23K
1054LR Amsterdam
The Netherlands

 

Please note, if you return an item from outside of the EU, please mark the box as returned goods, to avoid custom issues.